Welcome to Project Base Camp
It is our initiative to create a centralised, dynamic knowledge base that serves as the foundation for every customer journey. Just like climbers preparing for Everest, their success starts with the right tools and equipment, with sherpa’s who can offer guidance, and a safe starting point for each climb. This knowledge base will be our “Base Camp” A hub where customers can access clear documentation, troubleshooting guides, best practices, and expert insights.
It’s designed to empower users with self-service resources while providing a structured path for deeper engagement when needed. By building this platform, we’re not just storing information; we’re creating a living ecosystem of knowledge that grows and evolves with our products and our customers knowledge and feedback, just like climbers sharing their knowledge and experience before a difficult climb.
This Base Camp has been designed to be your new go-to resource for everything related to Forest Rock products and software solutions. Share your feedback with us by way of the links below.
What to expect:
Here you will find:
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Product Highlights
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Where we introduce you to new and existing products featured in our IoT web shop.
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Product Promotions
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Where we advise you of the latest product promotions so that you don't miss out.
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Product News
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Where we bring the latest manufacturer news about product features or releases.
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Product Updates
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Stay informed about the latest features, firmware releases, and enhancements.
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How-to Guides
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Step-by-step instructions to help you configure, troubleshoot, and optimise your systems.
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Best Practices
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Tips and recommendations for achieving reliable and efficient building automation.
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Technical Insights
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Deep dives into protocols, integrations, and advanced configurations.
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What would you like to see here:
Our goal is to build with your help a comprehensive library that empowers you to get the most out of the products you have purchased from Forest Rock solutions. Any feedback or suggestions will be considered. Just email support@forestrock.co.uk with your feedback or suggestions and we will add your tips and tricks or best practice advice to the site following a scrutiny review.
Any help or suggestions provided and we will drop a Name Mention for helping us to build this new collaborative space.
Check back regularly as we continue to expand and refine this exciting new space.
Paul Martin
Technical Lead
Other Resources & Customer Survey:
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It only takes a minute and helps us serve you better!