Customer Knowledge Base

MultiTech Conduit AP Configuration Guide

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Document Version: 1.0
Applies To: MultiTech Conduit AP (MTCAP, MTCAP2, MTCAP3 Series)
Audience: Forest Rock Engineers, System Integrators, Technical Support Engineers


Overview

The MultiTech Conduit AP (Access Point) is an industrial LoRaWAN® gateway designed to connect large numbers of IoT devices and sensors to cloud applications, network servers, Niagara systems, and enterprise platforms. The gateway acts as a packet forwarder between LoRaWAN end devices and a central LoRaWAN Network Server.

Common Forest Rock applications include:

  • Energy metering

  • Environmental monitoring

  • Temperature compliance monitoring

  • Water monitoring

  • Smart building deployments

  • Healthcare campus LoRaWAN networks

  • MQTT integration with Niagara N4


Hardware Connections

Required Connections

  1. Power supply or PoE (model dependent)

  2. Ethernet connection

  3. LoRa antenna

  4. Cellular antenna (cellular models only)

  5. SIM card (cellular models only)


LED Status Indicators

LED

Description

STATUS

Operating system active

LORA

LoRaWAN service running

CELL

Cellular modem active (cellular models)

WIFI

Wi-Fi active (supported models)

Ethernet Link

Network connection present

Ethernet Activity

Traffic transmitting/receiving


Initial Access

Default Network Connection

Connect a laptop directly to the Ethernet port.

Factory default IP address:

192.168.2.1

Configure the laptop with an IP address in the same subnet if required.


Accessing the Web Interface

Open a web browser and navigate to:

https://192.168.2.1

Because the device uses a self-signed certificate, your browser may display a security warning.

In Chrome and Edge:

  1. Click Advanced.

  1. Select Proceed to 192.168.2.1 (unsafe).

On first access, the gateway enters Commissioning Mode.

  1. Enter a new administrator username.

  1. Enter a new administrator password.

  1. Click OK.

The gateway will create the administrator account.

Log in using the credentials you have just created to continue configuration.


Basic Device Configuration

Step 1 – Record Administrator Credentials

During initial commissioning, an administrator username and password are created.
Record these credentials in accordance with Forest Rock cyber security procedures and the customer's site documentation requirements.

If credentials need to be changed later, navigate to:

Administration → User Accounts and update the account details as required.


Step 2 – Configure Time and Time Zone

Navigate to:

System → Date & Time

Configure:

  • Time Zone

  • NTP Server

  • Date and Time

Recommended:

Europe/London

with automatic NTP synchronization enabled.


Ethernet Configuration

Navigate to:

Network → Ethernet

Configure either:

DHCP

Recommended for customer-managed networks.

IPv4 Method = DHCP

Static IP

Example:

IP Address = 10.10.50.25

Subnet Mask = 255.255.255.0

Gateway = 10.10.50.1

DNS = 8.8.8.8

Apply changes and verify connectivity.


Cellular Configuration

(Applicable to MTCAP-L4E1, LNA3, LNA7D and similar cellular models.)

Insert SIM

  1. Power off device

  2. Insert Micro SIM (3FF)

  3. Reboot unit

The CELL LED should illuminate after startup.


Configure APN

Navigate to:

Network → Cellular

Configure:

APN Name

Username (if required)

Password (if required)

Example:

APN = everywhere

for EE UK SIMs.

Apply configuration and verify:

Cellular Status = Connected


LoRaWAN Configuration

Access LoRa Settings

Navigate to:

LoRaWAN → Network Settings

This is the primary page used to commission the LoRa radio.


Configure Gateway Mode

Select:

Mode = Packet Forwarder

This is the most common deployment method and is recommended for Forest Rock installations.


Configure Frequency Region

Select the region matching the installation.

Examples:

Region

Frequency

Europe

EU868

UK

EU868

North America

US915

Australia

AU915

Using the incorrect regional configuration will prevent communication.


Network Server Configuration

The Conduit AP forwards LoRaWAN traffic to a network server.

Typical servers include:

  • ChirpStack

  • The Things Stack

  • Actility

  • Loriot

  • Private Forest Rock deployments

Configure:

Server Address

Port Number

Gateway ID

Authentication Parameters

from the Network Server commissioning information.


Verify Gateway Operation

Navigate to:

Status → LoRaWAN

Verify:

  • Packet Forwarder Running

  • Uplink packets increasing

  • Downlink packets increasing

  • Network Server Connected

Expected status:

Connected


DeviceHQ Registration (Recommended)

MultiTech DeviceHQ provides centralised fleet management and remote support capabilities.

Navigate to:

Administration → DeviceHQ

Configure:

DeviceHQ Account

Device Token

Organisation Information

Benefits:

  • Firmware updates

  • Remote diagnostics

  • Alarm management

  • Fleet monitoring


Forest Rock Commissioning Checklist

Physical Installation

  • LoRa antenna installed

  • Cellular antenna installed (if applicable)

  • SIM installed

  • Ethernet connected

  • Power connected

Network Configuration

  • Static IP configured or DHCP confirmed

  • Gateway reachable from customer LAN

  • Internet connectivity verified

LoRa Configuration

  • Correct frequency plan selected

  • Packet Forwarder enabled

  • Network Server configured

  • End device communications verified

Documentation

  • IP address recorded

  • Serial number recorded

  • Firmware version recorded

  • Backup configuration exported


Useful References

Conduit AP Configuration Guide

https://multitech.com/s000831-conduit-ap-configuration-guide/

LoRa Configuration Guide

https://www.multitech.net/developer/software/lora/getting-started-with-lora-conduit-aep/

Product Manuals

https://multitech.com/product-manuals/

Conduit AP Product Information

https://www.multitech.com/brands/multiconnect-conduit-ap/


Troubleshooting Quick Reference

Symptom

Likely Cause

No LoRa traffic

Incorrect frequency plan

No server connection

Firewall or DNS issue

Cellular not connecting

Incorrect APN or SIM issue

Cannot access web UI

Incorrect IP addressing

LoRa devices not joining

Gateway not registered on network server

This guide covers the standard commissioning workflow used by Forest Rock engineers for Conduit AP deployments in healthcare, energy monitoring, and smart building environments.