SELF HELP GUIDE - Before Contacting Technical Support
Welcome to the Teltonika Common Issues Self‑Help Guide
Whether you're commissioning a new router, diagnosing intermittent connectivity, or trying to understand why a device has suddenly dropped offline, this section is designed to give you clarity fast. Teltonika devices are powerful, but small configuration mismatches, cellular conditions, or networking quirks can cause behaviour that looks more complex than it really is. Here, you’ll find straightforward checks, proven troubleshooting steps, and practical explanations to help you stabilise connections, validate settings, and get your network behaving as expected, without digging through endless menus or manuals.
If you’ve worked through these checks and still can’t get the system behaving (or the suggestions start to feel overwhelming), we’re still here to help. Drop us an email at support@forestrock.co.uk and we’ll pick it up from there.